Frequently Asked Questions

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Your members pay a premium for their membership and want their voice heard. The key to high response rates is making sure your members know the survey is coming and what to expect. Our team will provide talking points and materials to ensure your members are engaged and ready to respond. 

Yes! We want your members to feel comfortable providing unfiltered feedback. This ensures the data we provide gives you a clear and actionable playbook. The analysis will contain aggregated results that cannot be tied back to a specific member. 

GymIQ will do all of the heavy lifting. We simply need you to provide a list of members to send the survey to and to talk about the survey in class. We will also provide promotional materials but what you do with them is totally up to you.