Insights

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We don't ask members if they happy we calculate excitement abut their relationship with your gym. Excited members are far less likely to leave the gym and far more likely to tell their friends about their experience. You need to know your gym excitement to make sound investment decisions.

Do you know how many members are at any risk of canceling their membership? We can tell you. Use this data to take preventative action or begin member acquisition activities to stay above your break even line. 

What drives excitement? What factors into a member's decision to stay or cancel membership? All of our questions are designed to correlate with the excitement score so you know exactly what leads to risk or where to invest that will give you the most bang for your buck.

Your members are going to say great things about your gym. You should do more of that and tell your community how excited your members are and why! 

Comments are a direct path your member's voice. We run analysis on all comments to further tap into this valuable resource. No stone is left unturned so you can be confident you have everything you need to charge forward.